The Thomas Cole National Historic site is now seeking a full-time, year-round Education Coordinator. They will work across the Education department to coordinate visitor and programmatic operations. This is a full time, year round position. Work schedule during open season/warmer months is Friday – Tuesday; and Monday-Friday when the site is closed to visitors. In addition, special projects/events may take place on weekends year round. Reports to the Director of Visitor Engagement. Compensation includes health benefits, and retirement. Hourly rate ranges from $16-$19, based upon experience.
Coordination of Visitor Operations:
- Lead guided tours and facilitate self-guided experiences for visitors and help to run the Visitor Center, approximately 3 days per week during the warmer months
- Schedule guides so that the site is adequately staffed. Problem-solve when guides cancel their shift. Distribute the schedule to all staff who need to see it.
- Ensure that the visitor experience runs smoothly.
- Assist the Director of Visitor Engagement with the interviewing/hiring of new guides for each season.
- Train new and returning guides
- Oversee group and private tour reservations and scheduling staff. Problem-solve the way groups are guided through the site
- Prepare for the opening and closing of each season. Tasks include setting up the seasonal staff office space, updating the tour manual, updating the Site’s phone messages and website regarding hours/offerings, and other preparations
- Lead daily tour staff meetings
- Help to keep interpretive elements around site organized and clean, such as restocking brochures, sponging pollen off outdoor panels, and sharpening pencils in sketchbook baskets.
Coordination of School/Youth Programs:
- Coordinate multi-year project to create an online experience for students. Schedule meetings, coordinate follow up tasks, test the program with teachers and students during the prototype phase, and be a key member of the project team
- Oversee school visit reservations and scheduling staff. Problem-solve the way students are guided through the site
- Be the primary member of the education staff to teach lesson plans/activities to students, both during on-site visits and by making trips to school classrooms
- Train guides to engage younger students, and how to lead lesson plans in classrooms and on site
- Be the primary contact for schools and teachers. Nurture newly formed relationships with schools and other youth organizations and develop new ones.
- Maintain the Education tab on the TCNHS website and ensure it is up to date with current offerings
- Maintain a record system that summarizes relationship with schools/teachers.
- Explore potential ways to connect with schools and youth audiences.
Implementation of Educational Events/ Programs:
- Work collaboratively with curatorial and interpretive teams to organize and implement various educational events and programs, such as lectures, public panels/talks with guest curators, presenting artists, and Cole Fellows, an annual Cole Fellow Welcome event, and other educational programs, both on and off site. Create checklist of tasks for each and ensure all tasks are completed.
- With Site Curator and Fellowship Director, arrange monthly educational and professional site visits for the Cole Fellows.
- Along with entire staff, assist with other events throughout the year as needed (such as fundraising events).
Qualifications: The ideal candidate will have a strong interest in museum programming and working with visitors, and be comfortable multi-tasking while maintaining attention to detail and quality. The position requires strong problem-solving, organizational, and interpersonal skills. They will also enjoy working as part of a team, can problem-solve effectively, take initiative, and can calmly handle many different kinds of situations with patience, and with a smile. It is critical that the candidate be punctual, reliable, and responsible, as well as open to constructive feedback and new ideas. The position requires moderate physical activity including climbing stairs and moving about the site in hot summers and cool spring and fall weather.
In PDF form, please submit (1) a resume, (2) a cover letter explaining why you are qualified and interested in the position, and (3) contact information for at least three professional references via e-mail to email@example.com. The position is open until filled.
Facilities and Grounds Assistant